Reviews for LockOn‑ Restrict Store

Had an issue that I couldn't work out and they jumped on a call with me and it was sorted within 24 hours. Amazing customer service, highly recommend!

Required customer support to help us implement the app but thankfully customer support was very helpful.

Do not install this app!!! They are over charging me over $200 a month for an app that serves no purpose at the moment. I uninstalled the app and told them to cancel the subscription and I was still charged. Now Shopify is telling me that the app owner is the only only one to cancel and they have not done so!!!!!

There's been an issue with lock-on pages caused by the configuration. I'm very impressed by how promptly they respond and try to solve the problem. This team is perfect for businesses that need separate pages for our customer segments. Very supportive team. Thank you for your assistance, Ananya and Girigia!

Honestly, I do not think I've ever encountered such support, anywhere. They were willing to listen to my needs and requirements, help me set it up and also provide one feature, not previously offered. I'm currently using two of their apps, and will be adding more as they roll out.

miniOrange was able to provide a solution uniquely tailored to our situation. The support team were incredibly helpful. Thanks Prashanth and Ashish!

Excellent support! Our special requests were implemented very quickly and the result works perfectly. I can highly recommend this app. Thanks for the fast service!

This app is great and simply to use Great customer support. Support reply always within 12 hours.

This app is great. It does exactly what I need/want. I had some issues with how the lock looked on both desktop and mobile and their support fixed it for me within 24hrs, brilliant service. Thank you

Our shopify them wouldn't link. I E-Mailed support and they attended to and fixed the issue in no time at all. Excellent customer service. Neil - Australia

They are very helpful and easy to work with. The product works exactly how I needed.

Great customer support. Something did not properly work with the app and my theme and they fixed it immediately for me. Now the app works perfectly. Thanks a lot.

This app works really well for our needs. We also worked with the team of developers to customize a lock for our specific needs. They have been a very helpful team to work with and would recommend.

While we're still testing out the app, it seems to be very simple and does the job. Ananya from customer service has been very helpful so shoutout to her for the prompt replies and support. Thanks!

This app works great for what I needed and for a great price! I highly recommend! Their customer service was very responsive and so helpful with customizing the passcode widget to look seamless on my client's website. I am very happy!

Excellent Customer Service! I wanted an easy Tag related lock and this app seemed to be the best fit. I couldn't get the app to work properly so I reached out to the Support. My problem was fixed within a few minutes. Amazing experience!!

MiniOrange has done it again with LockOn that simply and effectively locks customer access to your site behind login. Great for B2B Shopify solutions. Recommended!

The customer service is NEXT LEVEL AMAZING!! I had some issues getting the lock to work on product pages, and they responded in real time and were able to fix the issue. Twice! Very very impressed with their support!

Do not install this app. It injects custom code onto your homepage, this will not be removed when you uninstall LockOn. Error:Request is not from shopify is what I'm seeing plastered on all my pages. We couldn't use Location locking on $0 plan. When attempting to upgrade to test the Location Locking, we get an error code.

I’ve been looking for ways to protect a product and blogs, where PDF files are archived, from non-members. Tried a few apps on my store, but LockOn is the simplest and the most intuitive lock to customize to fulfill my needs. Besides the app itself, I want to comment on the quality of customer service. As said, it is available 24/7, and the team really tried to understand my needs and offered solution to issues that I had not thought about before. I got the impression that they are willing to offer individualized solution to diverse needs of e-commerce business owners. If you’re unsure about ways to lock anything on your site, just contact them. They might have solution for you.

Sehr gut funktionierende App. Bei Sonderwünschen erhält man erstklassigen Support. Ich kann es nur weiter empfehlen!!! Vielen Dank an Prashanth für den sehr guten Support bei der Einbindung in ein spezielles Theme.