Reviews for LimeSpot Personalizer

I’ve been using LimeSpot Personalizer on my Shopify store since 2019, and it’s been a game-changer for improving how my products are presented to customers. The app’s AI-driven recommendations make a difference, showing customers what they’re likely interested in based on their browsing. I love how it’s easy to set up, even for someone like me who’s not super tech-savvy. It’s also great that you can customize the look so it matches your store’s vibe perfectly. I’ve noticed better engagement and even a slight increase in sales since using it. If you’re looking for a simple yet effective way to boost conversions, I recommend giving LimeSpot a try.

USABLOCKS

2024-09-07

Israel

It's a tremendous super app with excellent support. It is warmly recommended for everyone. thank you

My Ancient Relics

2024-08-29

Canada

Looks super good, can be added to every page, easy set up & Support is quick and super helpful. I have it installed on both my stores. 10/10

Will is a great supporter of the Team! He helped me very quick to optimize the Shop cart. Also his knowledge I just like to recommend. Thanks to Will and the Team.!

Osaka World

2024-08-22

Belgium

We have been using Limespot for a few years now and recently needed some algorithm adjustments for specific products. The customer support is impeccable. Will was particularly outstanding—he listened carefully to our feedback and remained persistent, ensuring every last detail was perfect. Can’t recommend them more!

Nightbusterz

2024-08-21

Germany

Trotz einiger Herausforderungen bei der Personalisierung war der Support absolut erstklassig. Die Antworten kamen unglaublich schnell, und alle Anpassungen im Code wurden genau nach meinen Wünschen umgesetzt. Ich kann den Service nur wärmstens empfehlen! Besonders hervorheben möchte ich Will, der mich betreut hat. Er war nicht nur ausgesprochen freundlich, sondern hat auch all meine Änderungswünsche ohne zu zögern umgesetzt. Selbst wenn es noch weitere Fragen oder Probleme gab, stand er mir stets geduldig und hilfsbereit zur Seite. Ich bin wirklich beeindruckt von seiner Geduld und seinem Engagement. Einfach TOP!!!

Hello, We have reached out to Limespot support severally to fix the ambiguous recommendations they placed on top of our collection pages, which has been affecting the load time and are driving away our customers and hurting conversions - thereby wasting our ad budget. There has been no response after series of emails to Limespot. Kindly fix this issue ASAP and Make sure you don't charge us for this app as it has DONE MORE HARM THAN GOOD in our campaigns. And if you have charged, kindly reverse any such charge asap and fix this issue we have been writing you for and you have pretended not to have seen it!

Frozen Dessert Supplies

2024-07-09

United States

Limespot has been an outstanding app so far. Our customer support representative is exceptionally responsive, swiftly addressing our needs. We look forward to exploring what more Limespot can do for us!

Great communication

Sense for Decor

2024-05-06

Canada

Great tool

Dew&Corch

2024-05-03

Spain

BE VERY CAREFUL. This app is a scam. It's three times more expensive than Shopify's own plan, they don't provide a proportional increase to the charges they apply, they don't warn about extra charges, and the customer service is either terrible or non-existent. Ultimately, the worst decision I made with an app is downloading this.

Beyond Clothing

2024-02-29

United States

LimeSpot has been a key contributor to the layout of our website the past 2 years. Customer service has always been outstanding! The user-friendly self service tools to find answers quickly are a bonus.

I am a small business and wanted to improve my sales, so I opted to use LimeSpot. I had a few things I didn’t quite understand when I was setting LimeSpot up for my store. Reymond was there to help me with all my issues and now I have it successfully installed and working. I am very happy with the great support I have received.

Boho Beach Hut

2023-09-22

United States

I was a little worried about pricing when we first started using Limespot a few years ago, but I thought I would give it a try and cancel if it didn't help. Instantly our sales increased dramatically! Limespot did an A/B testing on our site to figure out what worked the best and we are still killing it! I have had a few questions along the way using the chat link and Limespot has gotten back to me within minutes every time, even late at night when they are off work. We are very happy and will continue using Limespot, and hopefully keep killing it!! Thanks Gillian for your help tonight! Very responsive, sweet and helpful!

PureClean Performance

2023-09-13

United States

Terrible, messed up our cart page. Adjustments to cart items with the plus and minus button now duplicates the product inside the cart, removing the product also duplicates it again. They should be removed from the app store list for this terrible code corruption, so rookie. PLEASE FIX NOW!

Uninstalling the app now. The pricing is a total scam when you scale. Many cheaper and better alternatives available if you do a little research.

App charges me almost $600 a month with no transparency. To give you an idea of how ridiculous the fluctuations in charges are: In January my sales were about $100k. I was charged $348. In July/August my sales were about the same amount over 30 days, but I was charged $587. I left a one star review last year after they charged me over $1500+, which was shocking for a single app with unproven results. The head of customer success responded almost immediately. They were very attentive for a week or so after that, and responded extra quickly. With every email, they begged me to edit the one-star review. The moment I did that, the head "went out of office" and never came back, and I was shunted to a customer service person. I left it alone for a while because the charges went down for a bit after that and I thought it was acceptable for the sales volume. But now I find I'm getting charged $600+ again. When I log in to check the analytics, I am only given an overview but not access to the detailed analytics. Let that sink in. Almost $600 a month and I can't even see the data from my store. The overview claims it's responsible for 28% of sales on my store, which is doubtful considering the bulk of my orders are single items related to my ads. I suspect if customers even interact with the boxes in any way, it counts as a sale, which is ridculous. I've emailed them a couple of times to see if I could reduce my charge by switching from Pay as you Go to a flat rate, and they asked me to pay $450 a month or a almost $5000 a year annual fee anyway. Mind you, at that point my monthly fee on PAYG was $348. I'm switching off soon, this app is extremely expensive with no transparency on how you're charged, and they will squeeze you for money any chance they get. I suspect changing the boxes to another app will not only not impact sales too much, but speed up my store loading (Speed tests have indicated they are one of the bigger culprits in adding to my loading speed). The only reason I haven't switched is because their customer success person whom I believed would know what they're doing placed their boxes all over my shop and I need to make sure removing them doesn't break my store. TLDR: Ridiculous pricing from predatory developers who will ramp up their charges when you're not paying attention and make it difficult for you to see the data justifying it, all the while collecting your data for themselves. Would not recommend.

I was skeptical about having any extra stuff hooked up to my Shopify store because I am pretty hesitant when it comes to new technology. However, I am thoroughly impressed with these guys. I haven't used it long enough to know if it is really going to drive up my conversion rates or not, but getting everything set up was super easy on my end, even when things got complicated. One of the representatives, Reymond, helped get my recommendation boxes to not only display properly on my website so that customers can properly experience what LimeSpot has to offer, but they, and I am assuming their colleagues, went above and beyond and got the content to follow the same design layout, theme elements, and color schemes as the rest of my website, even though the theme I utilize through Shopify has specific custom CSS to make it happen. The turn around on getting everything formatted properly was less than a day, and every interaction was prompt and curtious. I look forward to seeing how this app does for my store and growth, but so far they have won me over with their service and dedication to the customer- something that is not only taken for granted, but is also very rare these days.

Great support, thank you Reymond! I came with the topic of changing the code and although it was not easy, my problem was solved even better than I expected! very friendly and professional contact; App is intuitive and works as expected

The Abbey Collection

2023-07-27

Canada

Another project "completed"! I think we have been running this App for 8 or 10 years now. We have gone through many different theme projects together. Good job on the last project. Keep up the good work. Cheers The Abbey Collection

people who work in support are not helpful, I was deceived for $ 18, they pretended that it was not their fault, admitted to wrongly charging the fee, and now they do not want to withdraw it, because, as they say, they cannot I advise against installing this app, there are only problems with it, they will charge money and disregard you

lime spot is a really good app and it is very easy to integrate into the store. I had a problem with the setup and Chester helped me really fast.

Extremely Disappointing Experience with Limespot Personalizer Our company recently had the misfortune of using Limespot Personalizer, and we are extremely disappointed with the service we received. Our encounter with this platform was nothing short of a complete disaster, and we strongly advise against anyone considering their services. Inadequate Support: Limespot Personalizer's support team left much to be desired. Whenever we encountered issues, their response was unhelpful and unsatisfactory. They consistently failed to address our concerns effectively, leaving us feeling neglected and frustrated. It was disheartening to receive such poor support for a product we were paying for. Persistent Breakdowns: We experienced frequent and disruptive technical issues while using Limespot Personalizer. It seemed that everything was constantly breaking down, causing our website to become dysfunctional. This unreliability had a significant negative impact on our business, affecting our online presence and customer experience. It was an ongoing nightmare that hindered our operations. Misleading Email Solution: Limespot Personalizer's email solution was incredibly flawed and misleading. It would often direct recipients to a different page than what was promised in the email, causing confusion and frustration. This inconsistency reflects poorly on our brand and damages customer trust. We expected a basic functionality like email marketing to be reliable, but Limespot Personalizer failed to deliver. Blame Game: Perhaps the most infuriating aspect of our experience was the way Limespot Personalizer's support team handled our concerns. Instead of taking responsibility for their product's shortcomings, they consistently shifted the blame onto us. Their refusal to acknowledge their own faults and tendency to blame us for the issues only added insult to injury. It was an unprofessional and frustrating experience. Regrettable Years of Partnership: Regrettably, we trusted and used Limespot Personalizer for an extended period, enduring years of disappointment. It was a costly mistake that impacted our business negatively. Waking up to a broken site, malfunctioning emails, and an unusable website became a regular occurrence. We deeply regret our decision to stick with Limespot Personalizer for as long as we did. In conclusion, our experience with Limespot Personalizer was nothing short of a nightmare. The inadequate support, persistent breakdowns, misleading email solution, and blame-shifting created an unmanageable situation for our company. We caution anyone considering their services to steer clear unless they want to subject themselves to a consistently broken website, dysfunctional email system, and unsatisfactory support. Save yourself the trouble and look for a more reliable and trustworthy alternative.

I´m happy with the App. Special thanks to Frederick from the support team for helping me out with my questions very quickly :-)

App does not function correctly. We have on ongoing connectivity issue which stops us being able to configure the app to use on the site. The limespot support team are unable to advise or solve the issue after many weeks. We will be removing the app and looking for apps which do not have any many bugs . .