Reviews for Junip ‑ Product Reviews & UGC

Laveen B.V.

2024-09-18

Netherlands

I can honestly say it's the best helpdesk experience I've ever experienced. (So all the other reviews that say this, they are right ;-) ) We are still working with the switch from another platform, but as far as we can see now it's all very sleek and well thought out. These guys know what they are doing. Well done Junip!

Keeo Hair

2024-09-17

United Kingdom

Leah on the Junip team has been very helpful with questions around reviews and the app. Thanks

Works great for us. Customer service is always there with some quick and friendly help.

Smash + Tess

2024-09-05

Canada

Very user friendly both backend and for customers.

Amazing customer support! Very helpful and quick to respond. The reviews look really nice on page, too, and are very customizable. The only thing we are missing is a feature to change the language/translate some steps in the review process.

Great review app and the team is very responsive to solve any issues you have. Highly recommend.

Fabulous platform! So easy to use and integrates seamlessly with Shopify. Support is 12/10. Malvina is incredible.

As a Shopify seller, I know the power of customer reviews. But managing them manually was a chore – until I discovered Junip! This app has transformed the way I handle reviews and boosted my customer engagement.

I couldn't be happier with their support and functionality! Now I know why Juniper has a 5-star rating. Thank you, Marcus!!

We love Junip! Easy to use + display. Great price.

C'est une très bonne application j'aime bien il y a beaucoup d'automatismes ce qui me permet à moi de ne pas galérer à faire certaines choses sur ma boutiques

Great app!

The Junip team answered my question within minutes and gave me a personalized solution for my needs. I'd 10/10 recommend using Junip for customer reviews and UGC integrations!

Customer Service is very fantastic, Thanks Malvina for your help. Great product and awesome features on the free option.

Anchal Project

2024-08-05

United States

Great experience. Easy to use and received an abundance of reviews from happy customers—excellent and helpful customer service.

Marcus and Stuart from the support team were incredibly helpful in resolving a setup issue for our store. Their quick and professional assistance made all the difference, even with time zone differences. The app itself is user-friendly and has streamlined our review management process. Highly recommend Junip for anyone looking for a reliable review app on Shopify. Great job, Junip team!

What a great online service. Malvina was very helpful and understanding when faced with my lack of knowledge. She went well beyoud what I had expected. Thank you.

It is a great application. I recommend this to everyone. As we scaled the program, there were some things that we wish this app had that we needed, like the ability to hide individual images for reviews and deep klaviyo integration. I'm sure the team is working on this but at this time we need to move on.

Always great support from this team who's not afraid to get their hands dirty and troubleshoot alongside me.

Loox was a beautiful and great platform, but we decided to try something more focused solely on reviews, leading us to Junip Reviews. The transition has been incredibly smooth, thanks to the clean and intuitive interface. The support team, particularly Leah and Robin, made the switch seamless by assisting swiftly with the importation of reviews and setup. Their dedication and quick responses were outstanding. Junip Reviews has proven to be an excellent choice for those seeking a streamlined, review-centric service. Highly recommended!

Junip has been a great addition to our Shopify store, enabling us to manage customer feedback and reviews seamlessly. The onboarding process was smooth and easy to follow. The platform has a user-friendly interface that's easy to navigate as well. Any questions or issues we’ve had were promptly addressed by their friendly support team. Also, we've been thoroughly informed about the additional features that can benefit our business. I recommend Junip to any business seeking to streamline feedback processes and boost customer satisfaction.

Junip's functionality is amazing, right out of the box. Their team is very responsive to questions and feedback, and their widgets look great on our website. Can't recommend this app highly enough! It's really all you need as far as a review app.

easy-to-use interface, efficient review collection methods, and affordability. It is also praised for boosting online sales and increasing the number of reviews.

So far so good! Had some issues with uploading media when importing reviews but support agent Leah was very patient and helpful.

Simple to set up and their customer service is TOP NOTCH. Ideal for new websites