Did you know: Joy has 24/7 support until you get what you want, for a wonderful customer experience
The market changed. Loyalty changed, so do an engaging loyalty program. You might find that Joy is truly different from others. You might find that we have the most innovative Rewards rule, the only one that offers Milestone rewards, with an advanced Tiers Perks that use auto discounts (no need to redeem!). Because we have 10 years experience on the bigger ecommerce scene, then, are now bringing the best practices to Shopify. Oh, did I mention that our POS extension is smooth as silk?
2024-09-24
Netherlands
Apps work well and easy, unfortunately the e mail notification to inform the points expire is not working and we are waiting now for 1.5 yrs. It seems not to be apriorty. The support chat function works really well, Tania was really helpfull today changing the widget to the basic one again.
2024-09-17
Hungary
EN - Great app! It has depth and very customizable. We can translate all of our "text" to Hungarian. The team behind is very reliable, and they have very fast response time. They can also make customisations for us! HU - Mindenkinek csak ajánlani tudom, szuperül testre lehet szabni és minden szöveget le tudtunk benne fordítani Magyarra. A csapat az app mögött nagyon reszponzív és segítőkész csapat van. Emelett ha valamilyen egyedi kinézetet szeretnél abban is tudnak segíteni.
2024-09-16
Canada
We launched our new loyalty program with Joy, Kevin was very helpful with my many technical questions! The response from customer service is usually very fast, which is really appreciated.
2024-09-16
United States
Been working with Joy multiple months now. We have been very satisfied with how things work here, including the seamless POS experience. Today we had some issues with changing layout of the app and Lydia was quick to respond and walk us through the process. Great experience!
2024-09-14
United States
Audrey has been very responsive and helpful. She seemed very knowledgable and patient.
2024-09-13
United Kingdom
Have not started using the app yet as we're still customising it. We have some usual requests and the team, in particular Kevin, have been outstanding in accommodating our requests so far! Can wait to get started. Thanks team :)