Reviews for iThink Logistics

I really liked the service of iThink Fast service Solve the problem quickly Thank you pragati Mam And IThink Also

Using ithink service since 3 years and my experience is great & All My parcels are taken care & Delivered on time!! All my queries gets resolved at same day Highly recommend everyone to use ithink service for better experience

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff Monica and Kajol who have been giving us exceptional backend support to have deliveries rectified.

I would like to express my appreciation and gratitute for the services provided by your team. I am particularly grateful to Miss Kajol Korgaonkar, who guided me in a very easy and professional manner whenever I encountered any issues. Thank you for your time and efforts

Kalpana at ITl Team is a backbone for not just her own company but more so for those she associates with. I can safely say.- Kalpana has been an integral part of the reasons why Soul Works has been able to scale up effortlessly with such a fanatic logistics relationship manager making!

Very supportive and cooperative team. Provides amazing service.

We have been using Ithink for our multiple brands, and they’ve been efficient with our logistics. They have made the operations easy for us with prompt service. Overall recommended!

Happy to work here with a smooth and elegant support. very friendly platform and the customer support is also up to the mark. Their response is very helpful and the TEAM MANAGEMENT is also very good. I recommend others to use this app as it is very easy and help you to do the smart work.

The company is good ,I am using from last 2 years ,the team is good always help me with my queries,I will advice to get connect with them & also the manger bhakti id very helpful

It's a good company ,i am a seller from last 2 years ,the team is very helpfull ,to solve all the queries,& also my manger is also very helpfull manager bhakti

I got in touch with ithink logistic before a month and I am happy with the service the company is providing and the main credit goes to the manager *Bhakti Darji*and her team.she and her team guided me in very easy manners whenever i found issues and their payment teams is so good which I liked and their panel is smooth to handle.I am really thankful to Bhakti Darji for her service and guidance

Good service✔

Kindly beware from selecting this company to be your shipping partner. They are all scammers and never provide you with an immediate resolution. They have a terrible support staff,( Sailee Raul and Sanehal Pandey).They sent one of their employees to measure a product at home, but they later claimed that the employee didn't know how to measure. Our product weight is 0.750 grams, but they said it was 1.50 kg, and he measured the products and our volumetric weight incorrectly. They just copy pasted the same answer till month and month. Even they falsely marked your return lost shipment as return delivered after one month of complaint and said to you that we can not provide POD as it is RTO delivery. So be careful and suggest that you not choose this company any way you have another better option in the market. This is my honest review that we faced. Worst customer service Experience ever. Their delivery partners don't handle products with care. Almost 70% of RTO products came and they can not provide any solution till the time. I believe that this logistics company is a huge scam. Their entire procedure is dishonest. Worst logistics firm I've ever seen. Nobody takes responsibility for seller or customer care. It's a zero-star review based on my worst-ever experience. Even the owners and managers are phony and incompetent. In this case, it is your obligation to deliver the package; they accept no liability for it. solely focused on profit (higher delivery costs than other). Only the positive things are spoken by the sales team before the courier leaves and no one answers calls. They keep generating money by posting fictitious comments on order status and occasionally returning shipments to sellers so they can charge both ways. No one is available to handle delayed shipping issues. In this all google good review are fake please do not prefer on google review. please do not prefer this company and very disappointed. This is my personal working experience with this company. Even I don't want to give them 1 star 0 is good for this fake company Thankyou

Supporting team and easy navigation dashboard..

Vastranand

2024-06-22

India

I started using from last 4year iThink Logistics for my e-commerce business, and I couldn't be happier with the service! The platform is incredibly user-friendly, making it easy to navigate and manage all my shipping needs in one place. Their customer support is top-notch. Whenever I had a query, the response was prompt and extremely helpful. They truly go above and beyond to ensure customer satisfaction. What stands out the most is their reliability. My shipments are always picked up on time and delivered promptly, which is crucial for my business. The real-time tracking feature is fantastic, allowing me to keep my customers informed about their order status every step of the way. Additionally, their rates are very competitive, offering great value for the comprehensive services they provide. I've also noticed a significant reduction in shipping errors and delays since switching to iThink Logistics. Overall, iThink Logistics has streamlined my shipping process, saving me time and money. I highly recommend them to any business looking for a dependable logistics partner.

Hello, I'd like to bring something to your attention. Generally, the UI and tools are commendable. However, there's an issue regarding fetching store orders from Shopify after integration. Could you kindly investigate this matter?

Thanks to Pragati Ji and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Pragati Ji. She is pretty skilled and can quickly resolve our queries...

iThink Logistics redefines efficiency in the logistics industry. Their intuitive platform, unwavering reliability, exceptional customer service, flexibility, and commitment to sustainability set them apart. From seamless operations to timely deliveries and eco-friendly practices, iThink Logistics exceeds expectations. For businesses seeking a dependable logistics partner, iThink Logistics is the top choice.

They blackmail you to release payments. Pathetic ethics of the company.

My shipment is stuck in warehouse since 5th Jan, Not getting any updates. I've been trying to call iThink Logistic for the last 72 hours, but their 'busy' agents are always just busy with files. Their support is getting worse and it's making experience horrible. Really frustrated! Really tough to get hold of iThink Logistic's customer support. Always unavailable and it just wastes so much of your time. ------------------------------------------------------------------------------ Thankful for Mr. Atif's Assistance. I had a delightful experience with Mr. Atif from the logistics company's team. He personally reached out to address the issues I mentioned, including the manipulation of shipping partner recommendations and RTO staff misconduct. His sincere efforts and dedication to resolving my concerns have turned my experience around.

Thanks to Bhumika and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Bhumika. She is pretty skilled and can quickly resolve our queries.

Best Service, We are their Customer Since 2 Years and we have received the best service from Ithink Logistics. Managers and all are Very Helpful...

iThink Logistics isn't just a courier company; it's a strategic partner. They've streamlined my shipping process, saved me money, and helped me deliver happy customer experiences. If you're an e-commerce seller looking for a reliable, cost-effective, and customer-centric shipping solution, look no further than iThink Logistics. Give them a try, and I guarantee you'll be writing your own positive review in no time.

India's Top Logistics Aggregator: Competitive Pricing, Excellent Support. After utilizing the services for one and half years, I feel we made the proper choice in switching, thus I'm submitting this comment. Their prices are among the lowest in the industry, their pick-up and delivery services are excellent and have easy to use backend software. On top of that, I want to express my gratitude to Ms. Bhakti for the outstanding support provided for us. Very good assistance. She get in touch with me to discuss the concerns I raised, such as the shipment manipulation, COD remittance. Keep it up.

WE ARE BADLY HARRASED BY ITHINK LOGISTICS. ITS A COMPLETE SCAM ! All our wallet balance has been deducted by the company and its showing negative balance. Also our COD remittance is kept on hold. Suddenly they have sent an overdue invoice mentioning absurd weight discrepancies for last 3 months, though no prior notification or detail shared by them so that we can justify ourselves. After escalating, they keep diverting the issue to each other without any resolution. If you really want to save your hard earned money then you should avoid them who are trying to scam businesses.