Reviews for Happy Birthday by Union Works

The app is great! Just what we needed. The support team is really nice and answers fast, always looking for the confort of the customer.

great app, great support team, looking forward to growing my business with the happy birthday app

Stu and the team have been great! We needed some assistance due to an issue on our end with historic set ups, and they worked tirelessly to get us up and running. Our conversation rate is fab! Thanks to Stu and the team - great app!

The app is an excellent addition to our store. It's straightforward to set up and use, and the support is fantastic!

sehr simple Bedienung und liefert genau jene Funktionen, die wir brauchen.

We have been using the Happy Birthday App for a few years now and it's been a great addition to our store. The developers have consistently provided excellent support and have been really helpful with any queries and/or issues we encounter. Thank you so much!

Great communication from Stu. Always answers promptly and continuously making suggestions. Thank you!

Such a cool feature for telling our customers how much we love them. But there are still some things that are way better then only the idea behind this app. First of all thank you for such an outstanding support, they realized things from which we never dreamed before. Steve was really motivated to fit the app exactly to our needs and to be honest that really was work! The functions, the design, the customer satisfaction – we love what the app does to us and our customers, thank you guys, thanks Steve!

Pretty good app and very reactive customer service that will take real action if you encounter an issue

The app is easy to set up, the documentation is detailed and thorough, but our experience with support completely blew us away. Steve was extremely quick to respond to our emails and always had a detailed and relevant answer. He also anticipated our needs and proactively offered suggestions. Thanks to his help, we were able to easily set up a two-way loop with Klaviyo so that: 1) birthdays collected in Happy Birthday are transferred to Klaviyo and seamlessly attach to our existing flow infrastructure for birthday offers 2) birthday we collected thru our existing channels are synced back to Happy Birthday, so we can make sure we are not asking our return customers for information they already provided. Between the app's simple and lightweight design and unparalleled customer support experience, we are now reviewing other apps made by the same team and trying to find a use case for them. You guys are amazing.

Ximena Kavalekas

2024-01-03

United States

The Birthday app is really amazing. We've been using it for about 2 months and it has been working on the Website and on POS as well. Pretty easy and very intuitive, also their team if you have any issues with, will help to solve it and they really made it work!!!

It's so refreshing these days to have timely, human support. Stu went above and beyond to help me analyze the app's data and pivot my strategy based on the numbers. Thanks Stu and Happy Birthday App!

The app works well and is clearly laid out. You have to familiarize yourself briefly at first, but then you can start right away. The support is fast and helpful - they translated the app and its displayed content into German in a very short time without any problems.

It's a very good app, easy to navigate and set up. Checkout page is a great place to prompt birthday sign-up. Many of our customers sign up and we are very pleased. Support team is very responsive and helpful and always get back with clear explanation and we are happy about it, too. Thank you Stuart and Steve!

A great app to reward customers on their birthdays! The support service is brillaint too, very attentive and quick to respond. Would highly recommend

This app is perfect! Does exactly what we need it to do, and that's collect birthdays on the Order Status Page/Thank You Page. We integrate with KLAVIYO and everything works seamlessly. Support is always super helpful on the few occasions we've had to reach out with questions. All around a great app!

This app and team are amazing!!! I just installed it a couple of days ago after receiving a birthday card from one of the big box stores, thinking great idea! I contacted support to get it a little customized and Stu got this done in 1 day! Their response to requests is faster than Amazon Prime haha and solutions are provided as easy as it can be! Highly recommended!

Direkt vom Feld

2023-07-11

Germany

Für uns funktioniert die App wunderbar, alles ist super individualisierbar, und der Support war ebenso zufrieden stellend. Das wichtigste ist, dass unsere Kunden tatsächlich auch bestellen durch die Gutscheine. Die Funktion seinen DOB optional am Ende des checkouts einzugeben wird am meisten genutzt.

Great addition for our brand and it has already been very well received by our customers. The support team is very helpful and on hand for the onboarding process.

United Bracelets

2023-06-23

Australia

This app is amazing! We've used it for ages on our old shop and had no problems moving all our data over to our newly designed store front. We've even got Omnisend integrated, so we can send out a combined email and SMS blast easily. Our top tip? Happy birthday emails convert like crazy, so make sure you include them in your flow!

Great app and easy to use. For me, one of the most important things is that this app can generate custom discount codes. Apart from this, the support is also outstanding. I had a few specific questions for my shop, and Stu answered them quickly and accurately. I'm very happy with it and I recommend it if you need a good birthday solution. Greets Olaf

Great app and great support from Steve. The app has worked seamlessly so far - would definitely recommend!

Die App ist super, um die Kunden zum Kaufen zu animieren und vor allem ihnen den Respekt und Anerkennung zu geben

A good app to record birthdays, there are extensive settings for customization that are clearly displayed, the app is well worth the money. A shortcoming, however, is the integration of the birthday to the customer data in Shopify, here the workflow can still be improved significantly, but still 5 stars, the support is top fast help to the point. We look forward to a good time.

Really happy with how this app works. Very simple to set up, and responsive support for any queries I've had. We currently only use this app to capture birthdays on the order status page, choosing to do the actual birthday campaign in Klaviyo. Around 20% of our customers choose to share their birthday with us at this point.