Reviews for Genie Store Pickup

I love a straightforward app that does what it says without fuss! Add in top notch service and this is a 5 star app! I tried two others, but this is the easiest and best looking for the customer.

This app works well for our needs and support was brilliant over a few days. We needed help to reinstall it onto our new theme. Support also made some customisations for us. There are additional notes on the order page when there is a pick-up but it doesn't bother us.

I highly recommend this app. We have been using this app for 2 years. This app has allowed us to offer to our customers store pickup at 3 different locations but shipping from one single location. We were able to do it efficiently and reduced our error rates significantly after using this app. The app is easy to use. Tech support is excellent. Ali, Genie's founder, is very responsive to our needs. He has troubleshoot our issues and made modifications for us so it would adapt to our needs.

Genie Store Pickup is an excellent app with fantastic support! I've been using it for many years and recently added our second location and store. The level of support is outstanding—it's incredibly fast, and nothing is ever too much trouble for the team. If you need a reliable pickup option for your Shopify store, I highly recommend this app. It's been a game-changer for our business!

We are a mobile business and do a lot of public events. We needed an app that would allow us to create a pickup location for each one. This app does the job perfectly! Genie's owner, Ali, even helped change the button from "Store Pickup" for us. Customers can choose between "Shipping" and "Pickup At Event Location". When they choose "Shipping" they get the normal checkout shipping options. When they choose "Pickup At Event Location" they see available events that I have set up in a 28 day window. I highly recommend this app!

The app looks good integrated on our website and functions well.Genie helped us set this up through a very easy and intuitive interface.

It's free you can filter what products and locations for pickup or shipping and easy to customize

great app and exactly what i was looking for! so happy this app is free. i ran into a small issue and requested a walk through via video and customer support helped me in less than an hour and resolved my issue the same day. so happy with the app and service!

happy with this. this works for my cake site ☺️☺️☺️☺️ and helps my customers pick locations for pick up

Great app and amazing customer service that is rarely found in this day and age.

We needed to create a BOPIS service on our website where clients could choose between over a hundred locations. Genie helped us set this up through a very easy and intuitive interface. Furthermore, we needed some custom code done for a specific feature on our website. I messaged Genie Support and have been going back and forth with Ali, Genie's owner, perfecting the custom code based on our needs. Ali is professional in his replies, reply time and always did his best to accomodate my many requests. I heavily suggest working with Genie if you need a similar service implemented in your shop. Customer support is great and will give you clear and prompt replies.

Genie Store Pickup has been wonderful for our business, with 6 pickup locations it was important for us to be able to offer this to our customers. The app looks good integrated on our website and functions well. Best of all Ali and the team are so responsive - if we ever have any questions or want to change things (or have forgotten how to do it ourselves) they reply right away and get things done. Thank you for a great service.

Amazing service!

Rustic Marlin

2024-07-18

United States

We transitioned to a new theme and as such, needed the Genie Store Pickup app re-coded. The support team kept us up to date on status and worked quickly to make sure we had our Store Pickup options restored. Thanks for your help!

I had a great experience with this app! The customer service was fantastic, everytime I asked a question it was answered promptly and with helpful tips and screenshots of how and where to find things and customize options for my site. Thank you!

Great app that extends the store! Support team is very dedicated to helping customize the app features to suit your store. I would recommend this app!

Great customer service. Responded quickly to my query and sorted all issues.

The application support is excellent, with quick response.

Ich habe versucht zu instalieren als ich aber nucht weiter wuste habe ich die Firma um Hilfe gebeten=> es wurde schnell erledigt kann ich nur empfehlen

The application support is excellent, with quick response.

10/10 customer service! The team at Genie has been quick to help us get the app running for our store. Definitely would recommend this app to everyone.

Great app and a great team. They are super responsive and helped with a lot of customization. The only pickup scheduling app that ticked all of the boxes.

My store is for pickup only from our shop, so this app was just what I was looking for! Very easy to implement, and the customer service was amazing. I had a query regarding checkout and it was very efficiently and easily solved within a day

I didn't try it out. I'm looking for a basic date/time picker solution and this app CLAIMED: Price: Free. However, after installing it, it says it's only a free trial with a subscription fee after. This information is not advertised anywhere on the app page like it is for other similar apps.

Great app, with excellent customer service! I highly recommend.