Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders
The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.
Free
$4.95/month
$19.95/month
$29.95/month
2020-07-18
Canada
This app has been highly effective at automating the process of cancelling and refunding high risk orders, and has also shown to curb the number of fraudulent orders being placed. Highly recommend for any stores dealing with frequent fraud issues.
2019-11-10
United States
This app is incredible! I was receiving dozens of fraudulent orders a month that were being manufactured by my dropship company before I could catch them. With this app, everything is automated and it's one less thing I have to worry about. The support is incredible. Nick worked with me to create a custom 'Fraudulent Cancel Confirmation' which shows how above and beyond they are willing to go to make their customers happy. If you're receiving fraudulent orders and are having to pay chargeback fees, THIS IS THE APP FOR YOU!