Fenix Intelligent Delivery
AI Platform to Improve conversion and reduce shipping losses
16 Ratings
Media
About this app
** This App works for Advance Plan and above** Reduce cart abandonment, Increase shipping revenue
FenixCommerce is the preferred solution for merchants of all sizes looking to reduce their cart abandonment rates while increasing their eCommerce conversion rates and profitability. Two of the biggest reasons for shopping cart abandonment is due to lack of vague delivery promises or high shipping costs. Fenix AI-powered shipping platform provides estimated delivery dates on the product pages, personalized shipping costs on the checkout, and post-purchase delivery notifications.
- Increase conversion by providing accurate delivery dates on the product pages.
- Reduce cart abandonment with multiple Shipping options, Estimated Delivery Dates
- Upsell fast delivery on the checkout increasing shipping revenue
Categories
Key Benefits
- Improved Conversion: Our clients have A/B tested and confirmed between 5% to 17% incremental conversion lift from using innovative features
- Reduce Abandoned Carts: Lower Cart Abandon rates with actual Delivery Dates and reduce actual shipping costs with industry leading carrier rate shopping features.
- Faster/Cheaper Delivery Option: Reduce total cost to delivery by automatically routing orders based on the customer and inventory location.
Pricing Plans
Free to install
App Insights
Brands Using This App
Recent Reviews
Reviews
2021-11-02
United States
It took a little while to fully integrate this app with our tech stack, but it was worth it. We've seen a significant uptick in conversion rate with new users since installing it.
2021-09-09
United States
We originally added Fenix because of the functionality of giving customers a smarter ETA for their orders and having more control over our expedited shipping offerings. However, one of the largest benefits is actually the control that their backend portal gives us over order fulfillment. You can add a custom buffer time per product (e.g. if we need more time to kit something on demand), or per shipping method (if UPS is experiencing major delays), or per warehouse (which I'll use if one of our 3PLs gets backed up over the holidays). We also worked with their developers to create auto-order-tagging rules based on product availability + the closest 3PL to the customer; this means that the app will tag the orders so as to direct them to the closest 3PL, taking into account product availability at each of our locations. (Our 3PLs use tags to know which orders to process and which to ignore.) This was something I had previously been looking into Order Management Systems for, which was going to cost $$$$.
2021-05-24
United States
This app is very helpful with providing order ETAs at checkout on product pages. We used to get a lot of customer service questions about when an order would arrive but those have stopped since we added Fenix. It is also easy to tweak the delivery ETA if your warehouse is backed up.
2021-04-16
United States
Fenix has been nothing short of a wonderful partner and I don't use the term "partner" lightly. They will work with you to get the outcomes you desire and "no" isn't in their vocabulary. Love the tools and the product.
