Reviews for FAQ Page & Help Center HQ

This app served my business very well. The support team is outstanding and will do whatever it takes to make the app work well for you and how you need it. Great work, team! Thank you for all of your hard work and effort. Keep going!

Great Support. I had an issue with uploading images and reported the problem; they escalated it and let me know when it was fixed. Cant ask for better than that! Mahalo,

The team is great they helped me in the modification I wanted to make they are fast and really! listening to their customers I love this app and their customer service good job guys !

It looks modern, it works, and the customer service is beyond good. That's really all I need. I've tried others but they didn't stack up. I highly recommend it.

In general, it works. It looks pleasant - professional, and that's great. The team works to edit code if need be. So I would recommend it.

Top notch support team and user friendly interface. Have some issues with integration but they were fixed quickly by Robert.

Great app. Simplifies and speeds up some of the processes Robert, thank you very much. Fast and high quality work.

Excellent and fast ! Thank's Robert for all you help :) Robert installed the module on my website, fast email answer (4 minutes) and always the smile

So easy to use; immediately gives a professional and clean feel to your Contact page, legitimately helps customers, and to top it all off, Robert's response time is insanely quick and he's so helpful. Super-recommended.

A must-have and easy to use app for running a store professionally! The support is excellent and so is the customization!

We have found our company's perfect help center. It's super easy to use and has lots of features that make a basic help center work well. It looks good, is easy to for customers to navigate, and is easy for us on the back end. HelpHQ is just a really, really great app! Not only that, the company itself is fantastic. It's very hit or miss getting support with Shopify Apps, but Robert at HelpHQ completely saved my life with the help he was able to give. Will be sticking with this app for awhile, that's for sure!

The app is amazing, totally recommend this, it allows customers to search your help centre with ease. Look no further, support is EXCELLENT.

An outstanding app that integrates extremely well and is perfect for our support team. The developer, Robert, is great too! Highly recommend.

Just the job. We needed to reduce the number of phone calls by providing self-help and general information to browsers & customers. This is so much better than dull old FAQs. we love it, Easy to set up and use. Highly recommended by Chefswarehouse.co.uk

We wanted to create a professional help center page with all the faq and articles with an easy to navigate design. This is the only app that I found that does just that. Best of all it’s easy to use, (our old faq app was so slow and design terrible) so best of all, we reached out to the developer to request customizations and he implemented them for us in a day! Really great customer service!

Well, this app is just to cool for school and the integrated version, which you can simply request, makes it even cooler.

I liked the layout and way it was working with one major problem, the search would only search through the title and not any of the body content of the "articles." This was a deal breaker for me. I emailed support and Robert quickly responded and said he would look at developing it into the app over the weekend. Monday morning I got an email saying it was live. Went back and forth a couple more emails throughout Monday as I was setting up. I made a few more recommendations and Robert indicated interest in developing them.

The most professional FAQ APP you could hope for. 10/10. Worth every penny. Makes your shop very organized. Enterprise-class APP.

Great app, beautiful UI, works great and looks great. Still in the trial, but definitely satisfied with the app. I didn't even need the help of the installation team because it's very easy if you know how liquid and templates in general work in Shopify. You can do all for yourself. Thanks!

Wow, great app with amazing customer support! Definitely recommend trying the seven day free trial. Easy to setup and use.

This App is brilliant, I used it to built my help center/FAQ page and it really works perfectly and is exactly what I needed. It has a very professional layout and design ( not like other apps out there) easy to use for customers as you can categorize you're FAQ questions in a very interactive way. It has customers feedback button (thumbs up/thumbs down) for each FAQs which is great for your store. I highly recommend it. They are also super responsive if you have any questions regarding the app. Robert has been awesome! he has helped me to set up/modify the app to fit my store theme and design many times and I mean many times (and also when I had my theme updated), super fast too! literally in few hours! Thanks again Rob!

Honestly, i tried so many apps to set up FAQ for my shop that will look pretty, not just a piece of cheap cr*p. That you guys you doing amazing work!

This app is by far the best FAQ app we've encountered on Shopify! Not only does it give your support center an intuitive workflow, but it does it in such professional, easy and well-integrated design! We are impressed by the simple but yet important function that all serious entrepreneurs should have on their site! Creating articles and collections is literally piece of cake, and you are up running by seconds! Support from Robert is more than outstanding! We thank you for what we define; the best FAQ app in the world!

We are so impressed with this app! We were working on updating our support center for our customers, and we went through all of Shopify's apps to choose the one the best fit our needs. HelpHQ was by far the best - it was so easy to make our support center look clean, professional, and easy to use. It's also incredibly easy to write and add articles, and customers can provide feedback with just one click of a button at the bottom of each article. We also had a few special requests, and Robert was so helpful in implementing some custom changes. This kind of support really makes HelpHQ stand out, and I would recommend this app to anyone who is looking to upgrade their FAQ page! 5 stars all around!

I've used many different Knowledge Bases/Help Centers over the years—and nothing has been as easy and as professional looking as this. Customer service is amazing, too. Well worth the price. Recommended to anyone and everyone looking for a help center.