Media
About this app
Return management for exchange orders, refunds, restock and returns portal for order management.
Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handle cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process.
- Manage your returns and refunds within Shopify Admin for streamlined operations
- Flexible inventory restock by choosing products & selecting inventory locations
- Create exchange orders within your orders page, streamlining fulfillment process
- Flexible refunds: auto-calculate or customize refunds from returned items
- Autocomplete customer details and modify shipping as needed for seamless returns
Categories
Key Benefits
- Simple Workflow: Create new "exchange" orders directly from existing orders within the Shopify Dashboard or search for a specific order.
- Inventory Updates: Choose which products are restocked and select the desired location to update the inventory as required.
- Fulfil as Normal: The new "exchange" order is created in your Shopify Orders page ready to be fulfilled using your standard process.
Pricing Plans
$9.99/month
App Insights
Recent Reviews
Reviews
2024-09-12
United States
We've used this app for a few years now with no issues, it's great. But now it's even better. With the automated returns & exchanges functionality that they came out with it's made our lives a lot easier. Customer support is fantastic and has helped us to get the new features implemented seamlessly. I can't recommend this app enough if you need to help manage the returns & exchange process. Note for management: give Adrien Larere a pay raise, he was amazing to deal with & made the new features easy to understand. I'd suggest a minimum of a 50% bump in pay, but that's your call.
2024-07-30
United States
We have been using this app for more than 2 years with no issues, it's very simple to use and meets our needs. The customer support and Product Development team is amazing and attentive to help us achieve our goals.
2024-02-15
Switzerland
We are very happy with the app which makes the product return process easier for us. The assistance is very fast and helpful, we thank you for this!
2024-01-04
United States
I've got nothing but great things to say about this app and the customer service. We were doing returns and exchanges by hand until we found this app. I can't imagine running our business without it. This is one of the most useful apps out there, and the customer service is top notch.
2023-07-25
Australia
Hi Team, I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.
2023-07-12
United Kingdom
Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.
