Reviews for Optimonk: Popups you’ll love

great customer support, awesome features, very happy

Christopher was super helpful with my questions, and getting the app functioning properly on my shopify store

HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!

BOOMBA

2024-09-09

Hong Kong SAR

The customer support is very helpful and responds quickly to my query

Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.

Great app to easily embed popup based on cart info - support is excellent when we wanted to modify the usual behavior.

Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.

Rudolf was extremely helpful and managed to sort a problem I was having with a quick solution!

BOLSTair

2024-08-21

Germany

Very important plugin, top features and great support! Love it and can absolutely recommend!

ジャパンキャビア (1983 J.CAVIAR / 宮崎キャビア1983) 公式オンラインストア

2024-07-23

Japan

OptiMonkのサポートチームは本当に素晴らしいです！対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。 The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.

Great app and amazing customer service!

HANDT

2024-07-18

United States

Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!

Perfect service!

This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign. I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!

Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app

Dear Heck Food Team, Thank you for your kind review, feel free to contact us anytime! Kind regards, Stephan

Really great support, fast and does not leave you before it works

Customer service is super quick and friendly. The app is intuitional and easy to use. Love it!

“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always! The Amazon Factory Store Team

Dont waste time. This app show all the previews broken. Unorganized. Making impossible to view how it supose to work on your page. Fonts uncenter on the space of the button, the image is display in another location.. just sucks.

Very helpful support!! Thank you for everything

Customer service was solid, patient and got the job done regarding my query. Happy with that. Unlike some apps though Optimonk will not appear on your webpage when looking it at from the Shopify editor, but it will be on the live sites, only small niggle really

Gosto demais deste app e nem aprendi a usar todas as funcionalidades. Atendimento rápido e eficiente também. Must have para quem tem loja online.

Great help when setting up by customer service - thanks stephan

Great support team. They explained everything to me with screenshots and offered a meeting for further explanation. Great App thank you