C

Chatty: Livechat Helpdesk, FAQ

2K Ratings

5

Developer

Media

About this app

Happy customers, more sales: Chatty makes it easy with Live chat customer support & FAQs helpdesk

Chatty is all you need to convert all customers into sales. With live chat powered by smart chatbot, you'll answer questions instantly and build stronger relationships with customers. Build FAQs hub for quick customer support and enable order tracking at ease. Customize your chat widget to match your brand and offer multiple contact methods like WhatsApp, Facebook Messenger, Email, Skype, and more. Plus, manage all conversation on the go with the Chatty mobile app.

  • Live chat: Provide instant customer support to engage and boost sales
  • FAQs hub: Create a FAQs hub to empower customers to find answers on their own
  • Beautiful chat widget: Customize chat widget to match your brand in few clicks
  • Order tracking: Let customers check order status on the go easily
  • Mobile app: Keep track with conversations from your devices anywhere, anytime

Features

Display Options

Custom templates
Sidebar
FAQ page
Collection page
Tabs
Accordions

Customization

Tagging
Welcome messages
Agent avatar
Chat buttons
Business hours
Color and font
Emojis and stickers

Real Time Messaging

Live chat
File uploads
Behavior tracking
Push notifications
Email chat
Customer insights
Multi-language

Editing Tools

Multi-language
Markdown
Import and export
Rich text editor
Translation
SEO

Automated Responses

Quick replies
FAQs
Greetings
Order updates

App Insights

Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
153 total brands in our network using this app
Grouped by number of products in their store

Recent Reviews

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