2024-09-10
United States
Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.
2024-09-05
United Kingdom
Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.
Laumière Gourmet Fruits
2024-08-08
United States
I liked their support previously but the service they share now is poor. Not recommended to install for new websites, check out other apps unless you want to work with an external developer which I now have to do.
Inkdays
2024-05-08
Netherlands
Excellent app and professional support when needed through their live chat. We've tested other bulk discount apps but frequently had issues with cart drawer compatibility – this app works seamlessly. Highly recommend for any store looking at bulk discount options that work with many themes and carts.
BETA40
2024-04-30
United States
Not working. After setting everything up it’s still not showing discounts on multiple items added
Stapling & Nailing Ltd.
2024-04-24
United Kingdom
Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.
Vape.ae
2024-04-16
United Arab Emirates
very helpful Mr Roel
2024-04-10
United States
Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.
ANS.EIN
2024-03-28
Singapore
Timely customer service through the chat function, thanks!
2024-03-27
United States
Worked great for many years. Recently, they could not get it to work on my store. They say they have customer service till 8pm but they barely respond. They haven't updated the app yet for the new Shopify. Also, they asked me to delete and reinstall app. When I reinstalled app, they wanted me to pay the new increased price.
Mister Agave
2024-03-21
United States
Amazing app, great team and top-notch support from Sunny and Alina!
WhiteBrights®
2024-03-16
United States
Wow!! I’m so excited that I chose this particular company for our “bulk” pricing for our new website. I am big on. “branding” & ensuring everything is in our PMS colors & fits our overall design. The customer service folks at WOD have absolutely gone out of their way to help me do things & make it look better than I thought possible! They also delivered the customer service with a smile which to me is everything. I look forward to a long term, mutually beneficial relationship with the folks at WOD! Thank you WOD & StaySm:)in’!
2024-03-15
United States
The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support). If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business. As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.
FragzUAE
2024-03-14
United Arab Emirates
Excellent support and app is amazing as well
bannerama
2024-02-03
Austria
Leider ändert sich meine Bewertung aufgrund einer negativen Entwicklung der App: Die Bulk Discounts und die standard-Rabatte von shopify sind nicht kompatibel. Sie funktionieren gar nicht oder ergeben eine falsche Rabatt-Höhe! Wenn man stattdessen die discount codes von der App nutzen will, dann ist man komplett eingeschränkt. Es ist nicht möglich, codes zu verwenden, deren einstellung "eine nutzung pro Kunde", "anzahl der möglichen nutzung insgesamt" oder speziell für nur einen Kunden sind! Somit fällt eigentlich alles aus. Ich muss mir jetzt leider eine andere App suchen, die solche einfachen und standardisierten Einstellungen erlaubt. Schade, dafür haben wir ein paar Jahre viel Geld gezahlt.
Branding Evolution
2024-02-01
Australia
Their team is not only helpful but also genuinely committed to meeting our store's needs, providing personalised advice and support throughout
Dream Vessels
2024-01-15
United States
The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!
American Paperwear
2023-11-26
United States
Needed to fix WOD after new theme published. Vlad responded immediately and fixed the issue.
LIANI HOME
2023-11-23
Germany
Brilliant customer service even for coding specific questions. Big thanks especially to Amandeep!
Feast Source
2023-10-16
United States
The Bulk Discounts app fits our exact needs, and their customer support team is extremely responsive and helpful!
Twink Candle Company
2023-09-05
United Kingdom
Had a small glitch / string error - contacted the team and within a minuet they replied. Amandeep was super helpful and the error was resoled straight away. if you're looking for a bulk discount app - this is the one. does exactly what it says on the tin. 100% satisfied every time.
Tienda Naturista Pronapresa
2023-07-08
Mexico
It is a great tool but also the customer service is exceptional. Big thanks to Josh especially he helped me out with a setup situation.
Crystal Imagery
2023-06-29
United States
Josh was great! Fixed the app after we messed something up within. He saved the day! Thanks so much!
NATURALSOPHY
2023-06-29
Switzerland
the customer support is good. the customer support is good. the customer support is good. the customer support is good.
Christmas by Krebs Wholesale
2023-06-12
United States
Amazing Customer Service very quick and responsive HUGE shoutout to Amandeep very professional and very good at what he does!