Reviews for BSS: Product Labels & Badges

Mr. Sean solved the problems we had with the label in a very fast and solution-oriented application. Thank you very much for your support.

A well-customizable app. Excellent support, helped solve the issue of displaying labels on a non-standard theme. Special thanks to Sean. As for future improvements, I recommend to add the ability for removing the display of Low Stock labels from out-of-stock products in the settings.

Recently subscribed to this app for my website. My theme was putting things in a wonky place but Sean was super helpful in getting it all working correctly for me. After I subscribed I realised I should have actually gone with a higher plan, and although they couldn't explain the billing initially, I got the information I needed to upgrade. FYI if you upgrade you only pay the pro-rated amount and your initial billing date remains the same - not pushed out a year from the date you upgrade (like google does!) Enjoying the look of the badges and labels on my site, they add an extra touch of professionalism to my website.

Thank you for your prompt and helpful support! The problem of the badges not being displayed was quickly resolved. This app is easy to use and good for me!

I had a small issue with the badges not showing up on our product pages, as our theme was 100% compatible. And Sean was super helpful and fixed it within half an hour.

Although they are supposed to charge me $15, and that's what it says on Shopify, I found out after a year that every month they charge $20. I contacted them, but I received no real help, only being ignored. You should therefore check the charges with them

Bowling World

2024-09-20

United States

Easy working with customer support. I had an issue, gave them collab access and they worked it out immediately.

A very easy app to use, great labels and awesome for a free version. The support team was really helpful and got back to me instantly when I messaged. I now have this app on my store and multiple others! Cheers guys

Great support

ARTDECO Online Shop

2024-09-18

Germany

The support team is very quick in answering questions and finds good solutions for our cases.

Kuvings Deutschland

2024-09-17

Germany

You quickly solved all the problems! I'm very satisfied with this app, and the customer service was very kind. :)

Savvy Colombia

2024-09-17

Colombia

Great support even though the time difference is really big. The app works realy well.

An employee of the company persistently contacted me, urging me to delete or change my one-star review after my initial frustrations with the app. They reached out via email, WhatsApp, and even called me directly, which I found rather unusual and somewhat uncomfortable, especially given how easy it is to switch to another app. Originally, the app caused issues, breaking both my homepage and product page, leading me to uninstall it. However, after giving it a second chance, the app worked well, and I am currently using the free plan. Despite the app’s eventual functionality, my initial negative experience and the follow-up behavior from the company left a lasting impression.

Fitporn® - Healthy Food, Looking Good.

2024-09-16

Italy

Fantastic customer support!

It is a good app and fast support, can recommend it.

Småfolk.dk

2024-09-10

Denmark

Very kind, fast and helpful support from Jena. I had an error where I could not get labels on all variants of my products. It was fixed very fast - and works perfekt now.

Estoy pagando la aplicación pero nunca muestras las etiquetas o banner que uno configura la dejare de pagar

Fillion Électronique

2024-09-10

Canada

The app is very useful and meets our needs. The chat support is fast and efficient. They were able to help us quickly with a technical issue.

Super easy to use and customer service thanks to Jena was incredibly quick to action and resolve my issue. Would absolutely recommend.

DVS Shoes

2024-09-09

United States

Dear DVS Shoes, Thank you so much for your wonderful feedback! 🌟 If you need any further assistance or have more questions, feel free to reach out to us via Live Chat or email us at support-sbc-ta@bsscommerce.com. We’re here to help!

The application is currently functioning flawlessly in one specific language, demonstrating its capability and reliability. When I brought this issue to the attention of the company, they promptly addressed the concern, taking swift action to resolve it over the weekend. This level of responsiveness not only showcases their commitment to customer satisfaction but also highlights the exceptional and friendly support they provide to their users. Such dedication to excellence is truly commendable and fosters a positive relationship between the company and its clientele.

Helpful staff solved my problem right away.

Absolutely brilliant support from BSS. I was having display issues with my labels and the team (especially Mabel) went above and beyond to help me. Great app and even better support. Thanks to the team!

Great, simple to use app and devs are very supportive and quick to respond.

Very helpful ,quick response and app running perfectly!