Reviews for BetterDocs FAQ Knowledge Base

great support

Thank you Amit for your assistance with BetterDocs and the recommendations on what to do. Really appreciate your time and guidance!

It's so helpful！！

Love it! The support is great.

This app is useful, and the support team is very helpful as well

I had the absolute pleasure of working with Amit recently, and I cannot say enough about the outstanding service he provided. From start to finish, he demonstrated a level of professionalism and expertise that exceeded all expectations. Second time working with Amit. Amit's knowledge of the industry is truly impressive. He guided me through every step of the process with clarity and patience, ensuring I understood all my options and felt confident in my decisions. His attention to detail is unparalleled; no question or concern was too small for him to address promptly and thoroughly. What truly sets Amit apart is his genuine commitment to customer satisfaction. He goes above and beyond to ensure his clients are not only satisfied but delighted with the outcome. His friendly demeanor and positive attitude made what could have been a stressful experience remarkably smooth and enjoyable. If you're looking for someone who is not only skilled but also genuinely cares about your needs, look no further than Amit. I would highly recommend him to anyone seeking top-notch service and expertise. Thank you, Amit, for your exceptional work!

Kathryn helped us set up our dev store - I appreciate her understanding and support. Amazing app!

Good product, Good service. I like it~

Pial was my instructor for this app and he was FABULOUS!!!! He gave very thorough and clear explanations on how everything works and he was also extremely professional!!! Looking forward to working with him again!!! The FAQs for BetterDocs are what works best for my business. Will be implementing that ASAP!! Great app!!

Very good experience with Amit, the man that helps use set up everything! Great app!

nice app

Amit was a great help. He was very knowledgeable and was very efficient.

Excelente app!

Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!

Great Apps and Great support!! We used BetterDocs in WordPress and transfer shop to shopify. We didn't know how to transfer existing FAQ to shopify. We raised question to support and support team is responsive and very kind.

Wonderful customer service and helpful dev team! This is by far the best Knowledge Base/Documentation app I've ever seen.

BetterDocs is the only app on Shopify that allows you to build a truly robust knowledge system. You could use alternatives like chatbots and sequential systems, but the fact is, most customers would rather just search a traditional index. That's what this is. It's efficient, practical, and effective. There were some features I wish were on BetterDocs when I downloaded it. But here's the thing: BetterDocs isn't exclusive to Shopify. And the features I do want—exist on other platforms like Wordpress. So, when I emailed them with my wishlist, I believed them when they said they were working on it. For an idea of where this program is headed, we just have to look at those other platforms where it's later in its development. It's a good app. It does what it says on the tin, and the customer service is quick and knowledgeable. Try it out.