Reviews for Appstle℠ Memberships

Great customer support. All our questions were answered promptly with easy to understand directions.

这款插件非常好用，插件的特色在于他们的技术人员非常的专业，友好，热情，无论我什么时候遇到问题 ，直接联系技术人员，都会第一时间非常快速且友好的帮我解决，我非常愿意把这款插件推荐给需要的人。

Exelente servicio me atendieron muy rapido y en mi idioma gracias

Uri and his team helped me solve an issue very quickly. Their response time is so fast. Great program and easy to use.

UPDATED 9/15/2024 Appstle did eventually fix the problems we had, and has been functioning flawlesslly since. They have also provided excellent customer service since fixing all issues. I would have given 5 stars exept for the issues we had that took too long to fix. UPDATED 9/19/23 I initially gave Appstle Membership 5 stars. We have been using Appstle Membership since the end of February. Unfortunatley we are still having kinks that need to be worked out, that have supposedly been fixed, the biggest issue are tags not being removed from customers when their cancelled memberships expire, which gives customers unpaid for access to membership content. I have put an ultimatum on the line and if the app isn't working properly, I will be back to shopping fo an App to handle our membership needs, which I am not looking forward to as migrating from one app to the next is a huge pain and takes a lot of time and energy. Wow! We are a Membership/Subscription model for accessing digital content on our website. We were using ReCharge, but found lack of support, continuos issues, and the need to add apps and work arounds to have our Memberships managed well to be too much with what we were paying to ReCharge. I researched Appstle, and initially wanted to move to their subscription platform, but they recommended with my needs the Membership App would be better. The migration went incredibly smooth, without disrupting our customers access to content, and we were able to get rid of 2 other apps that were needed with ReCharge because gating the content, and accurate tagging are taking place in Appstle Memberships. Best of all, the customer can cancel their membership at anytime, and keep access to the content until their membership expires! We also find that the customer interface is more intuitive, and functions correctly, so I am not getting emails from customers asking me to help them cancel their memberships, because it isn't working. The support we receive from Appstle is top notch. I do not need to create work arounds to have my site function the way it was intended. I wish we would have started with Appstle Memberships first.

Has made it much easier to deal with automatic memberships

This app is great, if you don't know how to operate it, their customer service will help you a lot, thanks Adrian!

Appstle Memberships has been more that willing to help each time I've contacted them with a question or concern, and been able to show me how to configure things the way that I've needed them for our platform. So impressed.

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Support is responsive and helpful.

great customer service! Quick and friendly

I recently evaluated this app for my business, and I've encountered several issues that have impacted my experience: 1. Tag Management: When a customer cancels their membership, their tags remain on the Shopify customer list, and there is no option to remove them. 2. Perk Access: Even after logging out on any browser, the discount perks remain active, allowing anyone to access them without restriction. 3. Discount Limitations: The app only allows one discount perk per member and does not support applying multiple perks or setting limits. This limitation prevents customization for different membership tiers. 4. Customer Service Experience: Initially, I was pleased with the customer service. However, I encountered issues when granting temporary access to a support representative. Despite "Uri's" efforts, multiple customer profiles were erroneously added to my list. I am unable to delete these profiles due to the app’s limitations on tag removal. Based on these challenges, I am considering switching to a different app and would not recommend this one at this time.

Customer support came online within 2 mins, and within 5 my config was sorted. Super helpful and fast. Really makes a difference amongst a sea of sketchy apps with terrible documentation and now support. These guys are the opposite. Super good.

We recently moved our little (not-for-profit) Shopify based membership system over to Appstle, so as our organisation membership base grew, we could better support them. Appstle lived up to our expectations- not only did they help us migrate our membership list and set up our plans, even when some of our members (slipped through the gaps) during the test periods and transfer, they went out of their way to help us resolve the issue. Thank you to Adrian and the team for your excellent service - always patient, polite and timely. Kind regards, Therese - Munda Biddi Trail Foundation

very good

OMG What can I say! I was STUCK for 6 hours and this guy helped me out in less than 10 minutes. If I woulda called earlier it woulda saved me a TON of time and I wouldn't be crying right now. I'm so thankful!

Very good App, customer service is great, very responsive, very professional and very fast for all requests! I recommend this application without hesitation

I'm very satisfied with the support from Appstle. They respond quickly and always make sure to explain things in a way that I can understand

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Appstle has all of the functionality we need as a beginning business, and excellent support. They have been extremely responsive in helping us to get set up.

Support worked diligently to help me create the best memberships options to meet my business needs.

This app is great! I can't find a better alternative on Shopify so this app is the best. and customer service helps with every problem.

Great Customer service, and support. I could not be happier. I highly recommend this app.

absolutely amazing!!!! I never write reviews but their customer service is the best ive ever had for any tech. fast replies and fixes problem for you and send video explaining what they did.10000000/10

Really easy to set up. Had a problem with one aspect but customer support responded quick and fixed it. Great app